Fly high with customer loyalty

Reward frequent flyers with points that turn every trip into savings on future flights and exclusive benefits.

hero-image
point breakdown
Enhance your customer experience with the LoyaOne Card

Give your customers the VIP treatment they deserve with the LoyaOne Card. They get to enjoy a sense of prestige and personalized care with every interaction with your busines

Elevate passenger satisfaction with LoyaOne
Reward frequent flyers with tailored offers
Reward frequent flyers with tailored offers

Boost customer retention by offering exclusive rewards to your most loyal passengers.

Streamline Point Redemption Across Partner Airlines
Streamline Point Redemption Across Partner Airlines

Maximize convenience by allowing passengers to redeem points across multiple airlines, making it easy to enjoy benefits with any carrier.

Ready to take your customer loyalty to the next level?

  • Increase revenue
  • Gain valuable data insights
  • Enhance customer engagement
  • Differentiate the brand from competitors
Get started

Get answers to all your questions.

Explore our FAQs, browse helpful resources, or contact our friendly support team – we're here to help you get the most out of LoyaOne!

What is the LoyaOne Loyalty Program?

LoyaOne is designed to reward valued customers for their continued support. By participating, you can earn points on purchases, receive exclusive offers, and enjoy special benefits.

How do I join the Loyalty Program?

Joining is easy! Simply download the LoyaOne app and sign up.

Is there a membership fee?

No, joining LoyaOne Loyalty Program is completely free.

How do I earn points?

You earn points on every purchase you make. The number of points varies based on the product and current promotions. Occasionally, bonus points may be offered by merchants for specific actions or products.

How do I check my point balance?

You can check your point balance by logging into your account on your LoyaOne customer application.

What can I redeem with my points?

Points can be redeemed for various rewards, including discounts on future purchases, exclusive products, and special experiences.

Do my points expire?

Points are valid for 12 months from the date they were earned. We’ll send you reminders as your points approach their expiration date.

Can I combine my points with other promotions?

Yes, you can use your points alongside other promotional offers unless stated otherwise in the terms and conditions of a specific promotion.

Can I transfer my points to someone else?

Points are transferable and can only be shared with another LoyaOne user.

What happens if I return a purchase?

If you return an item, the points earned from that purchase will be deducted from your account.