Keep guests coming back, time after time
Reward loyal guests with exclusive points for every stay, ensuring they choose your hotel every time they travel.
Use our robust data and insight tools to improve your services
Gain valuable insights into guest preferences and behaviors, allowing you to tailor experiences and boost satisfaction.
Retain your best customers
Build long-term guest loyalty
Offer personalized rewards to frequent guests, encouraging them to return and enjoy special perks during each stay
Increase bookings and guest satisfaction
Use LoyaOne to drive repeat bookings by offering points redeemable for free nights, room upgrades, or exclusive amenities.
Ready to take your customer loyalty to the next level?
- Increase revenue
- Gain valuable data insights
- Enhance customer engagement
- Differentiate the brand from competitors
Get answers to all your questions.
Explore our FAQs, browse helpful resources, or contact our friendly support team – we're here to help you get the most out of LoyaOne!
What is the LoyaOne Loyalty Program?
LoyaOne is designed to reward valued customers for their continued support. By participating, you can earn points on purchases, receive exclusive offers, and enjoy special benefits.
How do I join the Loyalty Program?
Joining is easy! Simply download the LoyaOne app and sign up.
Is there a membership fee?
No, joining LoyaOne Loyalty Program is completely free.
How do I earn points?
You earn points on every purchase you make. The number of points varies based on the product and current promotions. Occasionally, bonus points may be offered by merchants for specific actions or products.
How do I check my point balance?
You can check your point balance by logging into your account on your LoyaOne customer application.
What can I redeem with my points?
Points can be redeemed for various rewards, including discounts on future purchases, exclusive products, and special experiences.
Do my points expire?
Points are valid for 12 months from the date they were earned. We’ll send you reminders as your points approach their expiration date.
Can I combine my points with other promotions?
Yes, you can use your points alongside other promotional offers unless stated otherwise in the terms and conditions of a specific promotion.
Can I transfer my points to someone else?
Points are transferable and can only be shared with another LoyaOne user.
What happens if I return a purchase?
If you return an item, the points earned from that purchase will be deducted from your account.