Supercharge your Retail business with LoyaOne

Drive repeat purchases and increase customer lifetime value with our comprehensive loyalty platform designed for retail and grocery businesses.

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personalized shopping
Personalized shopping experience at scale

Use precise insights to deliver tailored rewards, dynamic pricing, and personalized promotions that boost basket size and shopping frequency.

Boost your retail profits
Increase customer engagement and lifetime value
Increase customer engagement and lifetime value

Reward customers for every purchase, interaction, and milestone, strengthening brand loyalty and fostering deeper connections.

Stand out from competitors through enhanced customer experience
Stand out from competitors through enhanced customer experience

Deliver memorable, personalized experiences that keep customers coming back and make your brand unforgettable.

Ready to take your customer loyalty to the next level?

  • Increase revenue
  • Gain valuable data insights
  • Enhance customer engagement
  • Differentiate the brand from competitors
Get started

Get answers to all your questions.

Explore our FAQs, browse helpful resources, or contact our friendly support team – we're here to help you get the most out of LoyaOne!

What is the LoyaOne Loyalty Program?

LoyaOne is designed to reward valued customers for their continued support. By participating, you can earn points on purchases, receive exclusive offers, and enjoy special benefits.

How do I join the Loyalty Program?

Joining is easy! Simply download the LoyaOne app and sign up.

Is there a membership fee?

No, joining LoyaOne Loyalty Program is completely free.

How do I earn points?

You earn points on every purchase you make. The number of points varies based on the product and current promotions. Occasionally, bonus points may be offered by merchants for specific actions or products.

How do I check my point balance?

You can check your point balance by logging into your account on your LoyaOne customer application.

What can I redeem with my points?

Points can be redeemed for various rewards, including discounts on future purchases, exclusive products, and special experiences.

Do my points expire?

Points are valid for 12 months from the date they were earned. We’ll send you reminders as your points approach their expiration date.

Can I combine my points with other promotions?

Yes, you can use your points alongside other promotional offers unless stated otherwise in the terms and conditions of a specific promotion.

Can I transfer my points to someone else?

Points are transferable and can only be shared with another LoyaOne user.

What happens if I return a purchase?

If you return an item, the points earned from that purchase will be deducted from your account.